Wazi Factory Quick Edit April 2017 Sala Lewis Resize-16 (1).JPG

FAQs

What is the best way to care for my Wazi Shoes?

The beauty of Wazi Shoes is each pair is handmade and built to last. As you wear your Wazis, the leather soles form to your feet and break in for a perfect fit. We recommend you pack your Wazis  in their accompanying shoe bag to protect beading when you travel. As with other leather products, they should not get thoroughly wet as they may stretch out. Try to avoid direct sunlight. If your sandals get dirty or soiled we recommend the following:

  1. Dampen a cloth and place a small amount of leather cleaner on it.

  2. Gently rub the cloth over the leather part of the sandals. Wipe away the leather conditioner with a clean damp cloth and dry with a towel.

Place the sandals in indirect sun to dry.

My store would like to carry Wazi Shoes. What is the next step?

If your store is interested in carrying Wazi Shoes, we would love to hear from you! Please contact us at hello@wazishoes.com to read our Wholesale Agreement. 

What should I do if I receive my order and something is wrong?

If you receive a wrong order or damaged merchandise, please notify us at hello@wazishoes.com within seven days. Damaged merchandise that is returned will be replaced free of charge. Must be unworn.

What does Wazi and Safari Njema mean?

Wazi means “open” in Kiswahili as our shoes are open, and our philosophy is “open mind, open heart, open road.” Our byline, “safari njema” means “travel well” in Kiswahili. Wazi Shoes are designed for people who love traveling and each pair includes a beautiful Tanzanian kitenge fabric bag so they can be packed easily into a suitcase.

I’m traveling to Tanzania in a few months. Can I visit Wazi Shoes?

As of now, our workshops are not open to the public. However, stay tuned to our website where we will have a travel article to Tanzania posted on our blog later this year.

Who should we contact for media inquiries?

For all press and media inquiries, please contact Heather Christensen Smith at heather@wazishoes.com.  

What if my question isn’t listed here?

We would LOVE to hear from you! Email us your question at hello@wazishoes.com.